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More Urgent Help

If you are in crisis, feeling suicidal, and need more urgent help


  • Call The Samaritans : phone 116 123, Local branch 01225 460 888.
    The Samaritans offers telephone emotional support and befriending in complete confidence. Available 24 hours a day.


  • During office hours, you can call your GP. Out of Hours GP service: 03000 33 99 33 (BANES) NHS Direct: 111. Call 111 when you need medical help fast but it’s not a 999 emergency. Available 24 hours a day.


  • For 24 Hour Emergency support call 999, attend A&E. If you call ‘999’ on a mobile and cannot respond to the operator, dial ‘55’ when prompted to be connected to a local police service and further instructed.


  • Call the Banes Primary Care Liaison Service between the hours of 8am to 6pm Monday – Friday on 01225 371480


  • SHOUT – Shout is a 24/7 UK crisis text service available for times when people feel they need immediate support. Text ‘SHOUT’ to ‘85258’.



  • Mens Advice Line – helpline, email and webchat service for male victims of domestic abuse. Call 0808 8010327 – Monday to Friday 9am to 5 pm (available until 8pm Monday & Wednesday)


  • Somerset & Wessex Eating Disorders Association (SWEDA) – support to anyone affected by eating disorders. Call 01749 34 33 44 – Tuesday to Thursday between 9am & 5pm.


  • VOICES – support for women experiencing/have experienced Domestic Abuse. Call 01225 420249 – 9.30am to 2.30pm Monday, Tuesday & Thursday.


  • If you are worried about the safety of a child: Call the NSPCC helpline : 0808 800 5000



  • TESS is a text and email service for women and girls in the UK affected by self-harm. Tuesdays, Wednesdays and Thursdays from 19:00-21:30. Text: 07537 432 444 Self-Injury Helpline – 0808 800 8088.


  • Silverline Free 24-hour confidential helpline for people aged 65 and above. 0800 470 80 90.


Things to do

Talk with someone every day, preferably face to face. Alternatively, continue to call a crisis helpline and talk about your feelings.

Make a safety plan. Develop a set of steps that you can follow. It should include contact numbers for your doctor, as well as friends and family members who will help in an emergency.


Make a written schedule Keep a regular routine as much as possible, even when your feelings seem out of control.

Get out in the sun or into nature.

Exercise Three 10-minute bursts of activity can have a positive effect on mood.

Make time for things that bring you joy.

Remember your personal goals. Write them down.


Things to avoid

Alcohol and drugs. Drugs and alcohol can increase depression, hamper your problem-solving ability, and can make you act impulsively.

Being alone. Solitude can make suicidal thoughts even worse. Visit a friend, or family member, or pick up the phone and call a crisis helpline.

Doing things that make you feel worse. Listening to sad music, looking at certain photographs, reading old letters, can all increase negative feelings.

Over thinking and other negative thoughts. Don’t think and rethink negative thoughts. Find a distraction. Giving yourself a break from suicidal thoughts can help, even if it’s for a short time.