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Local Support

Bath and North East Somerset council

Non-urgent (non-emergency) enquiries should be made to the following during office hours:

  • Children and Family Services – 01225 396313; 01225 396314
  • Housing Services – 01225 396296
  • Emergency Duty Team (help deal with crises in peoples’ care or with any welfare emergency involving adults, children and families) – 01454 615165


The Wellbeing College

The Wellbeing College offers mostly free courses and activities to help improve your wellbeing. Our courses are open to people aged over 16 who are residents in B&NES. If you want to talk to The Wellebing College,  please call: 01225 831 820

BaNES Clinical Commissioning Group

Bath and North East Somerset Clinical Commissioning Group (BaNES CCG) is the organisation responsible for the planning and buying of local NHS services. We are committed to making it easier for patients to access the services they need and will work closely with our partners to ensure this happens.

Citizens Advice Bureau

  • Telephone advice times: 10:00 am – 4:00 pm
  • Advice sessions: Mondays to Thursdays 10:00 am – 2:00 pm (BANES residents only); Tuesdays drop-in at Midsomer Norton; Wednesdays and Fridays drop-in at Midsomer Norton and Bath
  • Bath – 2 Edgar Buildings, George Street, Bath, BA1 2EE (0844 848 7919)
  • Keynsham – Riverside, Temple Street, Keynsham, BS31 1LA (0844 848 7919)
  • Midsomer Norton – The Hollies, High Street, Midsomer Norton, BA3 2DP

The Carers’ Centre, Bath and North East Somerset

Provides counselling, advocacy and befriending support.


Mental Health Work Development Team – 01225 396646

The team aims to provide information, advice and practical support, to enable easier access to training and work opportunities for those experiencing mental ill health.


The best place to find government services and information

Rethink Mental Illness

Provides expert, accredited advice and information to everyone affected by mental health problems.

Money advice service

Free & impartial money advice, set up by government

carers trust

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Local support available at Carers’ Centre Opening hours: 9am to 5pm Tel: 0800 0388 885

DHI Online (Bath)

Developing Health and Independence offers people a wide range of  services that help them gain control of their lives again and live independently.